Terms and privacy.

Terms of Use

These Terms of Use apply when you access or use the nimbl. website, submit an enquiry, or request a demo. By using this website, you agree to these terms.

1. About us

This website is operated by nimbl.. In these terms, “we”, “us” and “our” refer to nimbl.. “You” refers to any person or business that accesses this website or contacts us through it.

2. About nimbl.

nimbl. helps hospitality businesses streamline catering enquiries, customer responses, invoice preparation and operational handovers. Information on this website is provided for general product and business information only.

3. Website information

We aim to keep website information accurate and up to date, but we do not guarantee that all content is complete, current or error-free. We may update, remove or change website content at any time.

4. Demo requests

When you submit a demo request, you agree that the information you provide is accurate and that we may contact you about your enquiry. A demo request does not create a customer agreement or guarantee access to the product.

5. No professional advice

Any examples, workflows, pricing information or operational recommendations shown on this website are general in nature. They are not legal, financial, tax, accounting or professional advice.

6. Acceptable use

You must not misuse this website or attempt to interfere with its security, availability or operation. You must not submit false, misleading, unlawful, harmful or malicious content through our forms.

7. Intellectual property

Unless otherwise stated, all content, design, branding, copy, graphics, layouts and other material on this website are owned by or licensed to nimbl.. You may not copy, reproduce, modify or distribute our website content without our prior written permission.

8. Third-party services

nimbl. may refer to or integrate with third-party tools such as email, calendar, invoicing, form or payment platforms. Third-party services are operated by their own providers and may be subject to separate terms and privacy policies.

9. Availability

We may update, suspend or discontinue parts of the website at any time. We do not guarantee uninterrupted access to this website.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for loss or damage arising from your use of this website, reliance on website content, website unavailability, or third-party services. Nothing in these terms excludes rights or guarantees that cannot be excluded under applicable law.

11. Changes to these terms

We may update these terms from time to time. The updated version will be published on this page with a new effective date.

12. Contact

Questions about these terms can be sent to hello@nimbl.ai.

Privacy Policy

This Privacy Policy explains how nimbl. collects, uses, stores and discloses personal information when you visit this website, contact us, request a demo, or interact with nimbl..

1. Personal information we collect

We may collect personal information that you provide to us directly, including:

• Name
• Email address
• Phone number
• Business name
• Business role or enquiry details
• Information submitted through website forms or demo requests

2. Website and usage information

We may also collect technical and usage information such as browser type, device information, pages visited, referral source, approximate location, and interactions with our website. This may be collected through cookies, analytics tools or similar technologies.

3. How we use personal information

We may use personal information to:

• Respond to enquiries and demo requests
• Communicate with prospective customers
• Provide product information
• Improve our website, product and services
• Maintain records of enquiries
• Protect our website, systems and users
• Comply with legal obligations

4. Email and marketing communications

If you contact us or request a demo, we may send you follow-up communications about nimbl.. You can ask us to stop sending marketing communications at any time by contacting us.

5. Disclosure of personal information

We may disclose personal information to trusted service providers who help us operate our website, manage enquiries, send emails, host data, analyse website performance, or provide business tools. We do not sell personal information.

6. Third-party platforms

Our website and workflows may use third-party platforms such as form tools, email tools, analytics services, cloud hosting, spreadsheets, payment platforms or automation tools. These providers may process information in accordance with their own terms and privacy policies.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no online service or method of transmission is completely secure.

8. Overseas disclosure

Some service providers we use may store or process data outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and protect personal information appropriately.

9. Access and correction

You may request access to personal information we hold about you or ask us to correct it if it is inaccurate, out of date or incomplete. We may need to verify your identity before responding.

10. Cookies and analytics

We may use cookies and analytics tools to understand website traffic, improve user experience and measure marketing performance. You can adjust your browser settings to refuse some cookies, although this may affect website functionality.

11. Retention

We keep personal information for as long as reasonably required for the purposes described in this policy, unless a longer retention period is required or permitted by law.

12. Complaints

If you have a privacy concern, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may be able to contact the relevant privacy regulator.

13. Contact

Questions about this Privacy Policy can be sent to hello@nimbl.ai.